FREE SHIPPING ON ORDERS OVER $70!

FAQs

When will my order arrive?
Tracking information will be emailed to you once your order has shipped. Below is an estimation of when your order should arrive.
3 to 4 business days to Adelaide
3 to 5 business days to Albury
4 to 5 business days to Bendigo
3 to 4 business days to Brisbane
4 to 5 business days to Bundaberg
5 to 9 business days to Cairns
3 to 4 business days to Canberra
1 or 2 business days to Central Coast
3 to 5 business days to Coffs Harbour
6 to 14 business days to Darwin
4 to 5 business days to Geelong
3 to 4 business days to Gold Coast
5 to 6 business days to Hobart
5 to 6 business days to Launceston
4 to 5 business days to Mackay
4 to 5 business days to Maryborough
3 to 4 business days to Melbourne
2 to 3 business days to Newcastle
3 to 4 business days to Northern Rivers
9 to 12 business days to Perth
3 to 5 business days to Port Macquarie
4 to 5 business days to Rockhampton
4 to 5 business days to Sunshine Coast
2 to 3 business days to Sydney
3 to 4 business days to Toowoomba
5 to 9 business days to Townsville
3 to 4 business days to Wollongong

Where do we deliver?
We deliver Australia-wide.

What is your return policy?
Should you experience any challenges with your purchase, please notify us within 7 days and we will be glad to help.

How much does shipping cost?
Shipping Australia-wide, excluding Northern Territory, is $6.75 for goods under 500g and $9.95 for goods above 500g. 

Shipping to Northern Territory is $14.95 for goods under 500g and $26.00 for goods above 500g.

Shipping charges are free for orders $70 and above!

I am having trouble placing an order or checking out.
We're sorry to hear about that! Please email us at hello@ginosgourmet.com and we'll assist you promptly.